Terms of Service
Last Updated: March 31, 2025
Welcome to Movelinx Security and Delivery. These Terms of Service ("Terms") govern your use of our website, mobile applications, and logistics services (collectively, the "Services") provided by Movelinx Security and Delivery ("we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Cookie Policy, which are incorporated herein by reference. These Terms constitute a legally binding agreement between you and Movelinx Security and Delivery.
2. Eligibility
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. If you are using our Services on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
3. Account Registration
To access certain features of our Services, you may need to create an account. When you register for an account, you agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your account credentials confidential
- Be responsible for all activities that occur under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate your account if any information provided is inaccurate, outdated, or incomplete, or if we believe you have violated these Terms.
4. Service Description
Movelinx Security and Delivery provides logistics and shipping services, including but not limited to:
- Air, ocean, and road freight transportation
- Warehousing and distribution
- Customs clearance and compliance
- Supply chain management
- Tracking and monitoring of shipments
The specific services available to you may vary depending on your location, the nature of your shipment, and other factors. We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time without prior notice.
5. Shipping and Delivery
When you use our shipping services, you agree to:
- Provide accurate and complete information about the shipment, including contents, value, origin, and destination
- Comply with all applicable laws, regulations, and restrictions regarding the shipment of goods
- Not ship prohibited or restricted items without proper documentation and authorization
- Package items properly and securely according to our guidelines
- Pay all applicable fees, duties, taxes, and charges associated with the shipment
Delivery times and estimates provided are approximate and not guaranteed. Various factors beyond our control, such as weather conditions, customs delays, or other unforeseen circumstances, may affect delivery times.
6. Prohibited Items
You may not ship items that are prohibited by law or by our policies, including but not limited to:
- Illegal substances and narcotics
- Firearms, weapons, explosives, or ammunition
- Hazardous materials without proper documentation and packaging
- Counterfeit goods or items that infringe on intellectual property rights
- Human remains or body parts
- Live animals (except as permitted by specific arrangements)
- Perishable goods without appropriate packaging and handling
- Cash, currency, or other high-value items without special arrangements
We reserve the right to inspect shipments to ensure compliance with these restrictions. If prohibited items are discovered, we may refuse, return, or dispose of the shipment at our discretion, and you may be subject to additional fees and potential legal consequences.
7. Fees and Payment
By using our Services, you agree to pay all applicable fees and charges as specified in our pricing schedules or as quoted to you. Payment terms include:
- Fees must be paid in full before or upon delivery of services, unless credit terms have been established
- Prices may be subject to change without notice
- Additional charges may apply for special handling, customs duties, taxes, or other unforeseen circumstances
- Payment methods accepted include credit cards, bank transfers, and other methods as specified
- Late payments may incur interest charges and collection fees
You are responsible for all taxes, duties, and other governmental charges applicable to the Services, unless otherwise specified.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Movelinx Security and Delivery and its affiliates, officers, employees, agents, partners, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use our Services
- Any delay, loss, damage, or misdelivery of shipments
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our Services
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services
Our liability for any loss or damage shall not exceed the amount paid by you for the specific shipment or service that is the subject of the claim, or $100, whichever is less, unless a higher value has been declared and additional charges paid.
9. Insurance and Claims
We offer shipping insurance options for an additional fee. If you choose not to purchase insurance, our liability is limited as described in the Limitation of Liability section. Claims for loss or damage must be submitted in writing within 30 days of the delivery date (or expected delivery date for lost shipments). Claims must include supporting documentation, including proof of value and evidence of damage if applicable.
10. Intellectual Property
All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are the exclusive property of Movelinx Security and Delivery, our licensors, or other content providers and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Services without our prior written consent.
11. User Content
You retain ownership of any content you submit to our Services ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing and promoting our Services. You represent and warrant that you own or have the necessary rights to the User Content and that it does not violate any third party's rights or applicable laws.
12. Termination
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. You agree to submit to the personal and exclusive jurisdiction of the courts located within [Jurisdiction] for the resolution of any disputes arising out of or relating to these Terms or our Services.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. The most current version will be posted on our website with the "Last Updated" date. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
15. Contact Information
If you have any questions about these Terms, please contact us at:
Movelinx Security and Delivery Legal Department
Colas Madagascar BP 133, Anosibe, Antananarivo, Madagascar
Jabal Ali Industrial Second, Dubai - United Arab Emirates
Email: legal@movelinxsd.com