Privacy Policy
Last Updated: March 31, 2025
At Movelinx Security and Delivery, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our logistics services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our website
- Request a shipping quote
- Book a shipment
- Track a package
- Contact our customer service
- Subscribe to our newsletter
- Apply for a job
This information may include:
- Name, email address, phone number, and postal address
- Billing and payment information
- Shipping details, including origin, destination, and package information
- Account credentials
- Employment history and qualifications (for job applicants)
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address and device identifiers
- Browser type and version
- Operating system
- Pages visited and time spent on those pages
- Referring website or source
- Geographic location (country or city level)
We collect this information using cookies, web beacons, and similar technologies. For more information about our use of cookies, please see our Cookie Policy.
How We Use Your Information
We may use the information we collect for various purposes, including:
- Providing and managing our logistics services
- Processing and fulfilling your shipping requests
- Facilitating payment transactions
- Providing tracking information and delivery updates
- Communicating with you about your shipments, account, or inquiries
- Sending you marketing communications, newsletters, and promotional materials
- Improving our website, services, and customer experience
- Analyzing usage patterns and trends
- Detecting and preventing fraud, security breaches, or other potentially illegal activities
- Complying with legal obligations
Information Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Shipping Partners: To fulfill your shipping requests, we may share necessary information with carriers, customs authorities, and other logistics partners.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information to protect and defend our rights, property, or safety, or those of our users or third parties.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing, correcting, or deleting your personal information
- Restricting or objecting to our processing of your personal information
- Receiving a copy of your personal information in a structured, machine-readable format
- Withdrawing your consent at any time (where processing is based on consent)
- Opting out of marketing communications
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
International Data Transfers
As a global logistics company, we may transfer your personal information to countries other than your country of residence. When we do so, we implement appropriate safeguards to ensure that your information receives an adequate level of protection in the countries where it is processed.
Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date at the top of this policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Movelinx Security and Delivery Privacy Office
Colas Madagascar BP 133, Anosibe, Antananarivo, Madagascar
Jabal Ali Industrial Second, Dubai - United Arab Emirates
Email: privacy@movelinxsd.com
We will respond to your request within a reasonable timeframe and in accordance with applicable data protection laws.